Latini’s is a small, family-owned bike shop. JOHNNY IS THE ONLY MECHANIC and SALESMAN ON SITE, so we do things a little different than the other guys, such as appointments for repairs. We are typically 1-2 weeks out for most repairs in our peak season. The perk, your bike isn’t just sitting around until we can get to it. Most repairs are out on the same day of the appointment date.
Our sales floor is open during business hours but ALL REPAIRS ARE BY APPOINTMENT. We have many wonderful customers but a very small staff; we may not be able to answer every call on the first attempt. Our preferred method of contact is email; JohnnyFixThatBike@Gmail.com.
Thank you for your understanding and support!
Frequently Asked Questions
What Kind of Bikes do you service?
We service performance and competition level bicycles. We specialize in Road, Gravel, Track, Cyclocross, and Cross Country disciplines but are happy to help out folks with their bike shop quality fitness and bike path models. We DO NOT service kids (under 24” wheel size), trikes, recumbents, e-bikes, scooters, or department store bicycles (Examples include; Mongoose, Huffy, Magna, Pacific, …etc.) In short, if it did not come from a bike shop or is made with a similar quality, we may not service it.
Do you sell Bikes?
We sell performance and competition-level bikes by SPECIAL ORDER ONLY. We want to make sure you are getting exactly what you want (not just because it is something sitting on a sales floor) and we prefer to take the time to build it right. Click the links at the bottom of this page for the brands we sell.
Do You Offer Mobile Services?
We Do Not offer mobile services. We do not believe we can cater to every type of repair and give it our absolute best without having our full shop readily available.
Do You Service E-Bikes?
We Do Not service E-Bikes. Given the amount of diversity in quality and an ever-changing market, we have decided to stay true to our roots and do what we know best…pure human-powered.
Appointments:
Appointments are promised to be completed on the appointment date unless parts are needed to be ordered to complete the repair.
Requirements Of Appointments
Bikes are to be dropped off any time on the (business) day(s) before your appointment OR upon opening at 10 am on the day of your appointment.
Please note: If you miss your appointment day, you will need to reschedule. If you are a “no show” for your appointment, we reserve the right to not reschedule. If you show up late (after 12pm) without prior arrangements for your appointment we will need to reschedule your appointment for the next available opening.
Appointments are made on a First-come, First-serve basis once appointments are confirmed.
Fitting
If you love a previous fit, we can take those measurements and replicate them to any new bike. If your current fit is not ideal and you need a big change, we recommend getting a new fit by a fit specialist.
ConsultatioNS
If you are dreaming of a bike build but are in need of help piecing it together, we can help. For an hourly charge, we can consult with you to make sure you are getting the exact parts you need for your build. Take our info and feel free to buy anywhere. If you choose to purchase from us, we will happily waive the consulting fee.
OUR RETURN POLICY:
All merchandise must be accompanied with original receipt within 15 days of the purchase date, a refund will be issued to the original form of payment. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
After 15 days returns or exchanges are still eligible for a merchandise credit up to 30 days with original sales receipt. Government ID is required for the return.
Final Sale Policy: special orders, clearance items, gift cards and food items are all FINAL SALE items and cannot be returned or exchanged.
We reserve the right to limit or refuse any refund or exchange.
ATTENTION:
All Bikes and Repairs left over 1 week will incur a storage fee of $1.00 a day. All other Bikes and Repairs left over 30 days will be considered forfeit unless prior arrangements are made and will be sold or donated.
